Privacy Policy

Your privacy is important to us. This policy explains how PrecEdge CNC collects, uses, and protects your information.

Last Updated: January 2024

Information We Collect

Personal Information

  • Contact details including name, email address, phone number, and company information
  • Business information such as industry sector, manufacturing requirements, and technical specifications
  • Communication records including inquiries, support requests, and feedback

Technical Information

  • Website usage data including IP address, browser type, and browsing behavior
  • Device information and technical specifications for compatibility assessment
  • Cookies and similar tracking technologies for website optimization

How We Use Your Information

Service Delivery

Process orders, provide technical support, deliver customized CNC solutions, and maintain customer relationships.

Communication

Send product updates, technical documentation, service notifications, and respond to inquiries.

Improvement

Analyze usage patterns, enhance our products and services, and develop new manufacturing solutions.

Legal Compliance

Meet regulatory requirements, maintain records, and ensure compliance with international standards.

Information Sharing & Protection

We Do Not Sell Your Data

PrecEdge CNC does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely for legitimate business purposes related to our manufacturing services.

Trusted service providers (with strict confidentiality)
Legal compliance when required by law
Business transfers (with notification)
Protection of rights and safety

Data Security Measures

Encryption

SSL/TLS encryption for data transmission and AES-256 encryption for data storage

Access Control

Multi-factor authentication and role-based access controls for authorized personnel only

Monitoring

24/7 security monitoring and regular security audits to prevent unauthorized access

Your Privacy Rights

Data Access & Control

  • Request access to your personal data
  • Correct inaccurate information
  • Delete your data (right to be forgotten)
  • Restrict processing of your data

Communication Preferences

  • Opt-out of marketing communications
  • Data portability (receive your data)
  • Object to automated decision-making
  • File complaints with supervisory authorities

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can control cookie preferences through your browser settings.

Essential Cookies

Required for basic website functionality and security

Analytics Cookies

Help us understand how visitors interact with our website

Marketing Cookies

Used to deliver relevant advertisements and measure effectiveness

International Data Transfers

As a global CNC manufacturer serving 50+ countries, we may transfer your data internationally to provide our services. All transfers comply with applicable data protection laws and include appropriate safeguards.

Transfer Safeguards

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by data protection authorities
  • Binding Corporate Rules (BCRs)

Service Locations

  • Primary operations: China
  • Service centers: Germany, USA, India
  • Cloud services: EU, US (with Privacy Shield/SCCs)

Contact Our Privacy Team

Have questions about this privacy policy or need to exercise your privacy rights? Our dedicated privacy team is here to help.

Email
maimai@vitalforcehd.com
Response Time
Within 30 days

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or prominent website notice at least 30 days before they take effect.

This privacy policy is governed by the laws of the People's Republic of China and applicable international data protection regulations including GDPR, CCPA, and other regional privacy laws.